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QUALITY CONTAINMENT
SERVICES.

When a quality issue threatens your customer, contain it before it costs you the account.

A rejection, an escape, a suspect lot already at your customer's dock — these are the moments when hours matter. You need to build a firewall between the problem and your customer, keep good product flowing, and show your customer it's handled, all at once.

Containment StatusHolding

3 Held9 Certified outClean point

What We Do

A FIREWALL BETWEEN
THE PROBLEM AND YOUR CUSTOMER.

PLI mobilizes fast to contain quality problems at the point they threaten your customer: on your customer's floor, at your plant, at your supplier, or at a PLI center. We isolate suspect stock, certify good product, and put a documented process in place so your customer sees control restored quickly.

At locations we already support, typical containment is 2 to 4 hours. For a new site, we mobilize the same day. Either way, the goal is the same: protect the relationship and keep your line running.

2 to 4 hours at supported sites. Same-day mobilization anywhere else.

What's Included

EVERYTHING IT TAKES
TO HOLD THE LINE.

Emergency Quality Containment

Rapid response to a rejection or escape.

On-Site At Your Customer's Plant

A firewall where it matters most.

Controlled Shipping Support

CS1 and CS2 levels, run to your customer's requirement.

Early Production Containment / GP12

Launch-phase containment to protect a new program.

Third-Party Certified Containment

Independent verification your customer will trust.

Breakpoint & Clean-Point Establishment

Prove where the problem starts and stops.

Certified (Green) Stock Tagging

Clearly separate verified good product.

Suspect-Lot Quarantine

Isolate questionable material.

Documented Exit Criteria & Reporting

Close containment with evidence, not guesswork.

Where We Contain

WE PUT THE FIREWALL
WHERE THE RISK IS.

At Your Customer

The most common and most urgent scenario.

At Your Facility

Contain before product ever ships.

At Your Supplier

Stop the problem at its source.

At a PLI Center

When material needs off-site handling.

Warehouse racking holding palletised stock, each pallet tagged for identification.
Suspect stock held, certified stock released

THE FIREWALL GOES
WHERE THE RISK IS.

Containment is a position, not a procedure. We put the barrier at the point where suspect product would otherwise reach your customer — most often on their floor, under controlled shipping.

Certified stock keeps moving. Suspect material is quarantined and documented. Containment closes when the clean point is agreed, not when the pressure drops.

Stock image — pending PLI photography

Why PLI

CONTAINED FAST.
CLOSED ON EVIDENCE.

Fast To Contain

2 to 4 hours at supported sites, same-day for new sites.

Protects The Relationship

Your customer sees control restored quickly.

Independent Firewall

Third-party results carry weight your customer accepts.

Automotive Protocol Fluency

Familiar with controlled shipping and early-production containment.

Clear Exit Criteria

Containment closes on evidence, with documented reporting.

Certified Quality

ISO Certified quality system.

Who It's For

FOR SUPPLIERS WITH A
CUSTOMER WATCHING.

Suppliers and manufacturers under customer pressure — most often in automotive, where controlled shipping is common, plus appliance, industrial, and consumer products.

Common Triggers

  • A customer rejection
  • A customer-imposed controlled-shipping requirement
  • A launch escape
  • A supplier problem you must contain on your customer's behalf

Proof

WHAT BACKS
THE CONTAINMENT.

00 HoursTypical containment at supported sites.
Documented ExitExit criteria and reporting on every containment.
ISO CertifiedA certified quality system behind every project.
0 States CoveredOhio, Michigan, Pennsylvania, Indiana & Kentucky.

Common Questions

WHAT BUYERS ASK
BEFORE THEY CALL.

What is quality containment?

Rapid action to isolate a quality problem and protect your customer while it is resolved, so suspect product never reaches the line.

How fast can PLI contain a problem?

At sites we already support, typically 2 to 4 hours; for a new site, same-day mobilization.

What is controlled shipping (CS1 / CS2)?

A customer-required containment level where an independent party inspects product before it ships.

Can PLI act as a third-party firewall at our customer's plant?

Yes, we contain on-site at your customer's location, at your plant, at your supplier, or at a PLI center.

What is the difference between containment and sorting?

Containment protects your customer while the issue is isolated; sorting separates good product from bad. Most containment projects use both.

How does a containment get closed out?

With documented exit criteria and a clean point, so you and your customer agree the problem is resolved.

WHEN PRODUCTION CAN'T WAIT,
CALL PLI.

Tell us what you're dealing with and we'll mobilize containment fast.

sales@phillipslightindustrial.com

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